I said the other day that I was going to write about a weird McDonald’s experience. So I will.
You don’t need me to tell you about what you normally expect service-wise from Maccies, just that it’s never above the level of terrible.
Well, it’s not that terrible; I mean, you always get your food fairly quickly and have somewhere to sit – and that’s adequate. You might be aggrieved at less, but wouldn’t expect more.
Anyway, the McDonald’s in Cannock* I was in was undergoing some sort of managerial evaluation. There were men in suits with clipboards doing important people-y things. This wasn’t actually the first thing I noticed; rather the fact I was greeted at the door and directed to a seat.
This was really weird. People like good service but in McDonald’s it was a bit jarring. I expected to be left to my own devices but kept** being pestered to see if everything was OK***.
Not the fault of these particular Maccy D’s employees, of course – they’re just trying not to be sacked. I wonder, though, if they were actually told to act in this manner or just felt obligated to.
It was probably back to normal when the well-presented gentlemen left. And that is a good thing. McDonald’s, don’t ever change. Well, apart from not making your milkshakes from chickens any more. That was a good change.
**It was only once really
***”Is everything OK?” is the worst part of every restaurant ever. Everything? Do you want me to go in to everything? Pour it all out? How about “you’ve just interrupted my conversation” for a kick off?